The Mindphin’s Review on Order app is a customer feedback tool designed to gather feedback on specific aspects of a business’s service, such as product quality, delivery time, or customer service. The app provides a star rating system that is intuitive and easy to use, allowing customers to leave accurate and useful feedback on their experience. This app can be a valuable asset for businesses looking to improve their customer service and product offerings. By gathering feedback from customers, businesses can identify areas for improvement and take action to address any issues that arise. Key Features of Mindphin’s Review on Order App
- Customizable Feedback Forms: The app allows businesses to customize feedback forms to gather feedback on specific aspects of their service.
- Star Rating System: The app provides a star rating system that is intuitive and easy to use, allowing customers to rate their experience on a scale of one to five stars.
- Customer Feedback Tracking: The app allows businesses to track customer feedback over time and identify areas for improvement.
- Notifications: The app sends notifications to businesses when new feedback is received, allowing them to take prompt action.
- Reports: The app generates reports that provide valuable insights into customer feedback trends and areas for improvement.
Benefits of Mindphin’s Review on Order App
- Improve Customer Satisfaction: By gathering customer feedback and taking action to address any issues, businesses can improve customer satisfaction and loyalty.
- Identifies Areas for Improvement: The app allows businesses to identify areas for improvement and take action to address any issues that arise.
- Easy to Use: The star rating system is intuitive and easy to use, making it simple for customers to leave accurate and useful feedback.
- Customizable: The app allows businesses to customize feedback forms to gather feedback on specific aspects of their service.
Documentation : Create a custom “Sale Order Review Form” for Survey.
In “Website Configuration” add the Submit Form Created or use the Form created by default..
Once done, the user can go to the portal and check for the sale order, An button will be shown as “Submit Review” clicking on which the user will be redirected to “Sale Order Review Form”.
Once user populates the form and “Submit Survey” the user will be redirected to the “Thank you page”.
“Thank-you Page”
“Rating Widget” in Sale Order.
“Rating Button” in Sale Order gets average rating for the Sale Order in all aspects.
“Sale Order Reviews” List of reviews submitted for the Sale Order.
“Reviews” search In Group By.
Conclusion The Mindphin’s Review on Order app is a valuable tool for businesses seeking to gather customer feedback and improve their service offerings. The app makes it easy for customers to leave accurate and useful feedback by providing a customizable feedback form and an intuitive star rating system. The app’s tracking, notification, and reporting features allow businesses to identify areas for improvement and take prompt action to address any issues that arise. If you are looking for a way to improve customer satisfaction and loyalty, Mindphin’s Review on Order app is worth considering.