Odoo Implementation
Product Review Request
"Product Review Request"is a convenient Odoo app designed to help businesses collect valuable feedback from their customers. With this app, customers can easily submit reviews and ratings for their orders and Products, providing businesses with valuable insights into the customer experience"The app features a star rating question type in surveys, which allows businesses to collect feedback on specific aspects of their service, such as product quality, delivery time, or customer service. The star rating system is intuitive and easy to use, making it simple for customers to leave feedback that is accurate and useful."
Technical Name: product_review_request |
License: OPL-1 |
Product Review Request
"Product Review Request" is a convenient Odoo app designed to help businesses collect valuable feedback from their customers. With this app, customers can easily submit reviews and ratings for their orders and Products, providing businesses with valuable insights into the customer experience
"The app features a star rating question type in surveys, which allows businesses to collect feedback on specific aspects of their service, such as product quality, delivery time, or customer service. The star rating system is intuitive and easy to use, making it simple for customers to leave feedback that is accurate and useful."
Key Features
The "Request Review" button added to the sale order page allows users to send a review request email to customers for a particular product. Upon clicking the button, an email template is opened with a link to the product review page.
Clicking the "Request Review" button triggers the opening of a mail template that includes a link to the product review page.
When the "Request Review" button is clicked, a mail template is opened which contains a direct link to the product review page. This allows customers to easily navigate to the review page and provide feedback.
A new "Request Rating" smart button has been added to the product page, which displays the product's average rating based on customer feedback. This enables users to quickly evaluate the product's popularity and quality, based on the accumulated customer rating.
By clicking the "Request Rating" smart button on the product page, users can view all customer ratings and feedback related to the product. This provides users with valuable insights into the product's strengths and weaknesses, enabling them to make informed decisions when evaluating the product.
The module includes a scheduled action that automatically sends an email requesting a product review to customers after they have made a purchase, according to pre-configured settings. This encourages customers to provide feedback and ratings, which can help improve product quality and increase sales.
Administrators have the privilege of accessing comprehensive product rating information through the dedicated "Product Review Rating" menu within the sales module. This functionality grants them visibility into all accumulated ratings and reviews provided by customers for various products, facilitating an in-depth analysis of customer feedback and sentiment pertaining to the company's offerings.
By selecting all review entries and navigating to the action menu, administrators can utilize the "Publish" option to effectively release all ratings and associated reviews to the online portal. This action will make the accumulated product ratings and customer feedback visible and accessible to the public, enhancing transparency and enabling potential customers to make informed decisions based on the shared experiences and sentiments of previous buyers.
Similarly, Administrators can opt to employ the "Unpublish" option, resulting in the retraction of all ratings and associated reviews from the online portal. This action effectively removes the visibility and accessibility of previously published product ratings and customer feedback.
By individually selecting a specific review from the list and utilizing the "Unpublish/Published" option, administrators can promptly eliminate/visible that particular review from the online portal.
Upon submitting a review, customers receive a successful pop-up notification confirming the successful submission of their feedback. Initially, this review remains unpublished, pending approval by administrators. Subsequently, administrators have the authority to publish the review from the "Product Review Rating" section.
Version 17.0.1.0 | Released on : 13thMay 2024
- Yes, this app works perfectly with Odoo Community.
- NO, this app not working with Odoo Enterprise.
- The "Product Review Request" module automatically sends review request emails to customers after they have made a purchase, prompting them to rate and provide feedback on the product.
- The module includes a scheduled action that sends an email to customers after they have made a purchase, according to pre-configured settings. The email contains a link to the product review page, where customers can leave feedback and ratings.
- The module helps to gather customer feedback and ratings, which can be used to improve product quality and increase sales. It also streamlines the process of requesting and collecting reviews, making it easier for both customers and sellers.
- Yes, the email template can be customized to suit the needs and branding of the seller.
- Yes, the module is easy to install and use, and can be configured according to the specific needs and preferences of the seller.
- Please Contact Us at info@mindphin.comto request customization.
- Yes, we provide free support for 90 days.
Our Services
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.